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Microsoft to increase integration between Teams, Outlook, and Dynamics 365

Microsoft is expected to step up its integration of Microsoft 365 productivity services and Dynamics 365 CRM/ERP ones with some new integrations between the two product families.

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dynamicsteamsintegration.jpg Credit: Microsoft

From the session list, it seems there is going to be quite a bit of Dynamics 365-related news at next week’s Microsoft Ignite virtual conference for IT Pros and developers. One area scheduled to get a lot of emphasis is better integration between Teams/other Microsoft productivity tools and Dynamics 365.

Microsoft already offers some Teams-Dynamics integration. In 2019, officials announced and made available Dynamics 365 Sales Integration with Teams. This gave users the ability to connect Dynamics 365 Sales records to Microsoft Teams channels without having to leave the Dynamics 365 Sales App.

But it sounds like there’s lots more coming. A Day One session, entitled “Microsoft Teams + Dynamics 365: The unified collaboration platform for modern business,” outlines the case for improving the ties between these two product families. Teams-Dynamics integration will improve businesses processes, streamline the exchange of information and knowledge, the session description says.

Microsoft has a number of planned announcements around “embedded collaboration between various Dynamics 365 apps and Teams,” according to my contacts. This will allow Dynamics 365 users to have Teams chat, meetings, calling and records embedded directly in various Dynamics 365 apps, like Sales and Customer Service, in the name of making collaboration more of a real-time experience.

Microsoft also is working on improving integration between Teams and Dynamics 365 Marketing. This could provide more seamless connections for live events and webinars, sources say. And tighter integration between Teams and Dynamics 365 Field Service and Commerce are on the to-do list, as well.

The already-announced Dynamics 365 mobile app — which in some ways reminds me of the Office mobile app — brings together various Dynamics products into a single, unified app. This app, which is available in preview for Windows, offers capabilities like bringing together into a single meeting card Dynamics Relationship Insights, Outlook, and LinkedIn. Dynamics 365 mobile app users can dictate or scan in a business card and related notes; take advantage of deep linking between Outlook calendar, email, and Teams; and get automatic transcriptions for calls and meetings.

I’m interested in what Microsoft has to say on this topic of Teams-Dynamics integration for a few reasons. Microsoft CEO Satya Nadella and other company leaders often talk about integrating systems of record and systems of engagement. This Teams-Dynamics integration would be a tangible example of this, I believe. Plus, anything that makes using Microsoft 365 and Dynamics 365 together seems like it would be welcomed by users — even ones who also like having the ability to mix and match Microsoft- and non-Microsoft apps.

Speaking of Dynamics 365 and Ignite, it looks like Microsoft is planning an announcement around a new intelligent order management system next week, too.

Source: https://www.zdnet.com/article/microsoft-to-increase-integration-between-teams-outlook-and-dynamics-365/

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ZDNET

Tencent Cloud pledges SEA expansion with launch of Indonesia data centre

Chinese internet giant launches its first data centre in Indonesia, with plans to open a second one in the Southeast Asian market as well as Thailand and South Korea within the year, as it looks to build out its cloud footprint across the region.

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Tencent has opened its first data centre in Indonesia, with plans to open a second within months alongside new sites in other Asian markets including Thailand and South Korea. The Chinese technology giant says the investment is part of an “aggressive” plan to build out its infrastructure in the region and tap growing cloud demand.

Located in Jakarta’s central business district, the data centre boasts two utility power lines and 2N redundant transformers as well as N+1 redundant diesel generator with capacity to support up to 72 hours at full load. Tencent’s cloud coverage currently encompasses 27 regions and 61 availability zones, most of which are located in China and the Asia-Pacific, and includes markets such as Singapore, Tokyo, Mumbai, Seoul, Moscow, Toronto, and Frankfurt.

The tech vendor operates more than 40 data centres in China alone, where its cloud business debut was a decade ago. Its international business was launched some three years ago across various regions and currently operates 19 to 20 data centres outside its domestic market.

It added a second data centre in South Korea early this year and, last month, announced plans to launch its first such facility in Bahrain by year-end to support the Middle East and North Africa region.

The latest site in Jakarta would better facilitate access to data and applications for customers in the region and support Indonesian organisations in their digital transformation efforts, said Poshu Yeung, Tencent Cloud International’s senior vice president, in a call with ZDNet. He added that there had been strong online demand across various verticals including financial services, e-commerce, games, education, and media and entertainment.

Tencent itself had seen significant growth for its online services in Indonesia, where its JOOX music streaming app was the second most popular in the country, Yeung said. It also launched WeTV last year, with plans to create more local production this year, and would soon introduce more games for the local market.

Strong demand for its consumer services had further underscored the need for Tencent to build its own data centres in Indonesia, he said, adding that a second data centre would be operational in the country likely in August. This marked the first time the company was launching two sites in the same market in the same year, he noted.

It also should signal how “aggressive and invested” Tencent was bolstering its presence in Indonesia, which he said was one of the leading growth markets for cloud in Southeast Asia. This demand was also evidence in other markets in the region as well as the wider Asia-Pacific, where it saw significant growth last year, he added.

This was despite the fact that the vendor last November had reported “lingering impact” of the global pandemic on its cloud revenue during its third quarter earnings. Tencent then had pointed to delays in project deployment and new customer signups as well as “non-recurring adjustments” to some IaaS (infrastructure-as-a-service) contracts, which led to a lower growth from its cloud and other business revenue.

Asked to elaborate, Yeung said 2020 was a tough year for many businesses but the cloud market was one of few to see robust growth–fuelled by accelerated digital transformation initiatives–not just for global players, but also Tencent. The vendor’s international cloud business last year had clocked triple-digit growth, he said, noting that this upward momentum was expected to continue this year.

He revealed that Tencent would soon launch a second data centre in Thailand as well as in Japan in June.

Apart from supporting its own business and local enterprise customers, its data centre buildout across the region would tap growth potential from Chinese enterprises looking to expand overseas as well as international companies investing in the local markets.

ZDNet asked if he saw fellow Chinese cloud vendors such as Huawei and Alibaba Cloud, which also were eyeing growth in Southeast Asia, as bigger rivals than global cloud players such as Google, Amazon Web Services, and Microsoft. Yeung noted that the cloud business remained sizeable and there was room for several major players.

He added that cloud providers also often worked together, since enterprise customers increasingly were looking to adopt multi-cloud deployments as part of efforts to avoid being locked into one cloud vendor.

“So there are clear opportunities for everyone,” he said, noting that Tencent aimed to offer added value with SaaS products developed for verticals, such as financial and fintech, media, retail, and healthcare.

The vendor also had a wide ecosystem backing its cloud infrastructure and services, including its WeChat platform, he added.

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Source: https://www.zdnet.com/article/tencent-cloud-pledges-sea-expansion-with-launch-of-indonesia-data-centre/

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Blockchain-based Odysee keeps your social media content online

Upload whatever content you want without threat of removal and makes sure it stays online. But you will never be able to remove it – ever.

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Odysee ensures your social media content will not be monitored–or removed zdnet Odysee

If you want to put whatever video content you want online and keep it there without risk of it being removed, the Odysee platform will keep your content on the blockchain permanently.

Created in July 2020, video platform Odysee has grown its user base since its launch in December 2020. The YouTube-like platform hosts video content on the LBRY network. Unlike YouTube there are no moderators, and no safety filters for younger viewers – and the content remains on the blockchain permanently.

People forget – or do not know that once data has been added to the blockchain it can not be changed or removed.

Odysee is built on blockchain technology and ensures that its creators’ channels can never be deleted. When a channel is created, it is recorded permanently in a distributed ledger on the blockchain.

While this seems like a great idea, it could have far-reaching consequences for some content creators years down the line – especially as attitudes change over time. Content creators might be saddled with stupid content that they very much regret as they get older.

Placing video content on the blockchain means that no one entity controls or can change it, making de-platforming impossible no matter how extreme, violent, or untrue the content might be.

Odyssee says that there are about 300,000 content creators on Odysee who upload a wide range of video content across topics ranging from informative to downright odd. Users can view any of the videos for free – unlike other video streaming platforms like Streamanity where the content creator sets the price to view videos.

Its press release in December says that the platform boasts 8,7 million monthly active users, however, Sitechecker reckons that Odysee.com gets less than 10,000 unique visitors per month to get a good result.

Odysee is built using the LBRY protocol which developers use to build apps to interact with content on the LBRY network. The platform’s predecessor LBRY.TV has now been retired in favour of Odysee.

When users upload a video, they deposit a minimum amount of LBC (LBRY Credits) starting from 0.01. 0.01 LBC is less than a cent.

Content creators can set an LBC price to watch the video if they choose. Fans of the video can also tip the content creator if they like the video. Each video shows indicate how many credits they have earned for the creator.

The deposit to upload ensures that the content is registered on the LBRY blockchain and will become discoverable by other users.

Users need to have an Odysee wallet associated with their account, which is viewable once they are logged in. They can also use third-party cryptocurrency wallets to store their cash.

Earnings vary for content influencers. Odysee says that the amount typical influencers make varies, and creators “earn $100 per month all the way up to $5,000 per month” for their uploads.

LBRY Credits are not tied to the price of Bitcoin (BTC), but can be purchased via the app. You can also sell LBC at an exchange for cash.

Users can upload any video they want – which could lead to discussions about what should and should not be allowed and regulated – especially as international conversation around social media regulation is growing.

There are concerns that far-right, or extremist content will find it has a permanent home on platforms such as Odysee, with little moderation or takedown.

Odysee does have some general community guidelines – but its comment “We don’t care what you post for the most part” could encourage posters to push the boundaries.

Guideline number 4 says “It’s the internet, we get it; try not to be overtly abusive and nasty toward other users. This extends to continuously harassing other users, encouraging the slander and defamation of other users, and threatening or bullying others in videos.”

Does this mean that users can occasionally harass other users? The guidelines seem to encourage people to step over the line.

Using blockchain gives users and creators more control over their content. Just like in a bar, users still have to adhere to some terms and conditions such as not inciting violence. They are otherwise are free to post and engage as they would in a public setting.

Odyssey’s alternative to demonetization and deplatforming is delisting, whereby a user’s channel and content remain, but cannot be discovered using search, browsing channels, or other tools. This allows the content to continue to be shared as desired.

Users can issue a command to delist their own content. Odysee itself retains the right to delist extremist or troublesome users. However, the content is not delisted from the LBRY network, but just from Odysee.

There is certainly a lot of interesting content on the platform – as well as the usual conspiracy theories and parody accounts.

Top accounts have hundreds of thousands of support credits, whereas other, less compelling, and downright dumb videos, have earned nothing. Will it become a refuge for extremists and nutjobs? Time will tell.

But for content creators, who want to earn LBC right now, and ultimately convert it into cash from their efforts – without a third party dictating how much they can earn – Odysee could be the platform for them.

Source: https://www.zdnet.com/article/blockchain-based-odysee-keeps-your-social-media-content-online/

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Optus believes telco customers want the ability to disconnect

Telco is adding functionality to its app for customers to pause connectivity to devices.

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Optus Pause: It starts with no

Image: Optus

Customers of Optus will soon have the ability to pause the very product they are paying for — telecommunications connectivity.

The telco has said the functionality available in its My Optus app will allow “our customers the freedom to ensure they enjoy the time that matters most”.

Switching off connectivity will be per device, with a timed period of unconnectedness.

“Optus is pioneering digital and customer innovation through a ‘one click’ solution that works across mobile and home WiFi connections; across Optus connected services and all devices connected via WiFi on Optus NBN plans with the latest Optus supplied modems, on the same account and household,” Optus vice president of TV, content, and product development Clive Dickens said.

“We’ve listened to our customers who’ve asked us to develop a product that gave them a right to disconnect.”

The telco said it would be rolling out the feature progressively to customers.

Customers of a certain supermarket-branded MVNO that uses the Optus network might feel like they have had a preview of the feature for years already.

On Wednesday, Optus claimed it reached a new 5G speed record with 10Gbps aggregated through a live 5G site.

Telstra retorted that it had hit 20Gbps over the weekend.

“Congratulations to Optus but, unfortunately, it’s not a new record,” a Telstra spokesperson said.

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Switching off connectivity will be per device, with a timed period of unconnectedness.

Source: https://www.zdnet.com/article/optus-believes-telco-customers-want-the-ability-to-disconnect/

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